Last Updated: [Insert Date]
Welcome to Toy World Shop! These Terms and Conditions govern your use of our website (whimsytoyworld.com) and all purchases made through our platform. By accessing our site and making purchases, you agree to comply with these terms.
Collector’s Note: At Toy World Shop, we’re passionate about bringing premium collectibles to enthusiasts worldwide. These terms are designed to protect both our collectors and the rare items we curate.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to collectors aged 18+ or minors with parental consent. By using our site, you confirm you meet these requirements.
1.2 Intellectual Property
All content on our site (images, text, logos) is owned by Toy World Shop or our licensors. You may not reproduce, distribute, or create derivative works without our express written permission.
Funko Pop!, Disney, Marvel, and other product names/brands are trademarks of their respective owners. Toy World Shop is an independent retailer and not affiliated with these companies.
2. Products and Services
2.1 Product Descriptions
We take great care to accurately describe our collectibles, including:
- Rare & Retired Funko Pops
- Exclusive items (Disney Parks, BoxLunch, Hot Topic)
- Limited edition collectibles (Droid Depot, LoungeFly)
- Popular series (Marvel, DC Comics, Anime, Music)
While we strive for accuracy, slight variations in packaging or appearance may occur. Product images are for illustrative purposes.
2.2 Availability
Due to the limited nature of collectibles, items may sell out quickly. We cannot guarantee availability even if an item appears in your cart.
2.3 Geographic Restrictions
We currently ship to most international destinations except certain remote areas in Asia and other regions as determined by our carriers.
3. Ordering and Payment
3.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason, including suspected fraudulent activity.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at time of order. For PayPal payments, you’ll be redirected to PayPal’s secure site to complete your transaction.
3.3 Pricing
All prices are in USD. We occasionally offer promotions (like our 25% off select items) – these are valid only during the specified period.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email once shipped.
4.2 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days with tracking and insurance
- Free Shipping (Orders $50+): Via EMS, delivered in 15-25 business days with basic tracking
4.3 Delivery Issues
You’re responsible for providing accurate shipping information. We’re not liable for delays caused by customs, weather, or carrier issues.
5. Returns and Exchanges
5.1 Return Policy
We accept returns within 15 days of delivery for most items. To qualify:
- Item must be unopened with original packaging
- Include original receipt/proof of purchase
5.2 Non-Returnable Items
Due to their collectible nature, these cannot be returned:
- Rare & Retired Funko Pops
- Disney Parks Exclusives
- BoxLunch/Hot Topic Exclusives
- Droid Depot products
- Opened/damaged items
5.3 Return Process
- Email [email protected] within 15 days with order details
- Wait for approval (2 business days)
- Ship to: Toy World Shop Returns, 2324 Pearcy Avenue, MIAMI, US 79059
- Allow 3 business days for processing after we receive your return
5.4 Refunds
Refunds are issued to the original payment method:
- Credit/Debit: 5-10 business days
- PayPal: 3-5 business days
Original shipping costs are non-refundable unless the return is due to our error.
6. User Responsibilities
6.1 Account Security
If you create an account, you’re responsible for maintaining confidentiality of your login information.
6.2 Prohibited Conduct
You agree not to:
- Use our site for any unlawful purpose
- Attempt to purchase items for resale without authorization
- Use bots or automated systems to purchase limited items
- Misrepresent your identity or provide false information
7. Limitations of Liability
Toy World Shop shall not be liable for:
- Any incidental or consequential damages related to collectibles
- Errors in product descriptions that are not materially significant to collectors
- Shipping delays beyond our reasonable control
Our total liability for any claim related to your purchase shall not exceed the purchase price of the item in question.
8. General Provisions
8.1 Governing Law
These terms are governed by the laws of the State of Florida, USA.
8.2 Changes to Terms
We may update these terms periodically. Continued use of our site constitutes acceptance of the revised terms.
8.3 Contact Information
For questions about these terms:
Toy World Shop
2324 Pearcy Avenue
MIAMI, US 79059
Email: [email protected]
Happy Collecting! We appreciate your trust in Toy World Shop for your collectible needs. These terms help ensure fair treatment for both our collectors and our business as we work to bring you the most exciting collectibles on the market.
